Privacy Policy

Michelle's Web Design ("we," "us," or "our") operates the website at michelleswebdesign.net. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using this website, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: Name, email address, business name, project type, and message when you fill out our contact form.
• Payment information: When you purchase a service, payment is processed securely through Stripe. We do not store your credit card number or billing details on our servers.
• Project agreements and questionnaires: Name, email, business details, brand assets, and project preferences submitted through JotForm when you sign your project agreement or complete the project intake questionnaire.

We also collect limited technical data automatically, such as your IP address, browser type, and pages visited, through our hosting provider and analytics tools.

How We Use Your Information

• To respond to your inquiries and communicate about your project
• To process payments for services purchased
• To complete your web design project and deliver files
• To send project-related updates and follow-up communications
• To improve this website and our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate this website. Each has its own privacy policy:

• Stripe — Secure payment processing. Stripe collects and stores your payment information in accordance with PCI-DSS standards. Stripe Privacy Policy
• Web3Forms — Contact form submission processing. Your contact form data is transmitted through Web3Forms to our email inbox. Web3Forms Privacy Policy
• JotForm — Project agreement signing and intake questionnaire. Information submitted through JotForm is stored on JotForm's servers. JotForm Privacy Policy
• Cloudflare — Website hosting, content delivery, and security. Cloudflare may collect IP addresses and request data as part of its network operations. Cloudflare Privacy Policy
• Google Fonts — Web fonts loaded from Google's servers. Google may collect limited request data. Google Privacy Policy

Cookies

This website uses minimal cookies. We do not use advertising or tracking cookies. Third-party services (such as Cloudflare and Stripe) may set functional cookies required for their services to operate properly. You can control cookie settings through your browser, though disabling cookies may affect site functionality.

Data Retention

We retain contact form submissions and project-related communications for as long as necessary to complete your project and for reasonable business record-keeping purposes. Payment records are retained as required by law. You may request deletion of your information at any time by contacting us.

Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of future marketing communications at any time

To exercise any of these rights, contact us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Michelle's Web Design
Email: [email protected]
Website: michelleswebdesign.net